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Editorial Policy

This page explains how every Casino Days guide for New Zealand players is written, where each fact comes from, how we correct mistakes and which criteria shape a review.

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Who writes this guide

One author, one casino, one country: the scope is deliberately narrow so the details stay accurate.

This site is an English-language guide to Casino Days for players in New Zealand. It covers the welcome package, the pokies lobby, jackpots, the cashier, the rules that apply to Kiwi accounts and the practical steps from registration to a first withdrawal. Everything is written in NZ English, priced in NZ$ and checked against the New Zealand storefront, because that is the version a player in Auckland, Hamilton or Dunedin actually sees.

The guide is written and maintained by Chris Martin. There is no rotating pool of freelancers and no unsigned copy: if a page is on the site, his name is on it, and the byline at the bottom shows when it was published, when it was last updated and when its facts were last checked. Anyone who wants to know who stands behind a sentence has a name to ask about.

Chris Martin

Casino Expert, Casino Reviews desk

Chris writes the New Zealand guides to Casino Days: the welcome bonus and its wagering terms, the pokies and jackpot lobbies, deposits and withdrawals, and the house rules that matter to players in NZ. Before a page goes live he opens the NZ storefront, compares each claim with the casino's current terms and cashier, and drops anything he cannot confirm.

  • Bonuses
  • Pokies
  • Jackpots
  • Payments
  • NZ rules

Full profile

Our tone is friendly to Casino Days, and that is a choice we are comfortable with: the casino has a Curaçao licence, a broad game catalogue and a clear welcome package, and the guide says so plainly. Friendly does not mean vague. Where a rule is strict, such as a 35x wagering requirement, a 7-day window or a NZ$10 maximum bet while a bonus is active, the page states it in the same place as the headline offer, so nobody has to find it later in the small print.

How a page gets reviewed

The same order of sources and the same checks on every page.

A guide is only as good as the place its facts come from, so we rank sources before we write a word. The order below is strict: a lower source never overrides a higher one, and a forum post, a social media thread or an old screenshot is not a source at all.

  1. Casino pages: Bonus Policy, general T&C, the Responsible Gambling page and the footer of the NZ storefront.
  2. Licence: the certificate on cert.cga.cw, reached from the casino footer.
  3. Studios: the developer's own game page for RTP, volatility and features.
  4. Live check: the NZ storefront itself: offer, cashier, support channels.

The first three are written sources. The fourth is hands-on: the casino's wording tells us what should happen, and opening the storefront in English with NZ$ as the balance currency shows what a New Zealand visitor really gets. When the two disagree, the discrepancy goes on a list to be resolved before the page is touched.

  • Offer: we read the current welcome package, the minimum deposit, the wagering, the time limit, the maximum bet and the game weighting directly from the Bonus Policy.
  • Cashier: we compare the payment list in the NZ footer with what the page says, and note what the casino states about processing times and fees.
  • Support: we note which channels are listed, in which language and at which hours, and we never describe a channel the casino does not offer.
  • Licence: the operator name, licence number and status on the certificate are matched against what the page says.

Facts that cannot be verified do not get a polite guess. They are either left out or written as "not published". Per-method deposit and withdrawal limits, for instance, are shown in the cashier after you log in and are not listed on any public page, so our payments guide describes where to find them rather than printing a figure that might be a year old.

Three dates on every page: Published is the first release, Updated is the last change to the text, and Checked is the last time the facts were re-verified against the sources. Checked can be newer than Updated when a re-check found nothing to correct.

The same protocol applies to numbers about games. RTP figures come from the studio's own page, not from a lobby tile or a third-party list, and where a studio publishes several RTP settings we say that the figure depends on the version the casino runs. For jackpot titles we describe the mechanism, such as how the Mega, Major, Minor and Mini pots are opted into, and avoid inventing a payout frequency. You can see the result on the jackpots page and across the pokies guide.

Evaluation criteria and weights

The yardstick we use when we read a casino, shown as method only.

When we assess any casino for a New Zealand audience, six areas matter, and they do not matter equally. The table shows the weight of each one and, in a single line, what we actually look at. The weights add up to 100%. They exist so that a flashy headline bonus cannot outweigh weak payouts, and a long game list cannot hide thin support.

AreaWeightWhat we check
Bonus terms25%Wagering, time limit, max bet
Payments and payouts20%NZ cashier, speed, fees
Games and studios20%Range, providers, demo mode
Safety and licence15%Certificate, KYC, limits
Support10%Channels, hours, language
Mobile10%Browser play, app

Swipe to see all columns

Bonus terms carry the most weight because they are where a player's expectations and reality most often part ways. A big number on a banner tells you little until you know the wagering multiple, how long you have to finish it, how much you may stake per spin and which games count. Payments and payouts come next: a casino that makes depositing easy but slows down withdrawals is a poor fit however good the lobby looks, so we look at the cashier list for New Zealand, the stated processing time, the way each method pays out and whether the casino charges any fees of its own.

Games and studios share the second tier. We look at the breadth of the lobby, the studios behind it, whether a demo mode lets you try a title before you stake money, and how clearly the casino shows RTP and volatility. Safety and licence cover the certificate, the identity checks before withdrawals and the responsible gambling tools: deposit, loss and wager limits, reality checks, time-outs and self-exclusion. Support and mobile get a smaller share each, but a weak showing in either can spoil an otherwise good experience: we want live chat that answers in English at any hour, and a site that works properly in a phone browser.

Method, not a verdict: these weights tell you how we read a casino. We do not attach a score to Casino Days or to anyone else, and no page on this site shows one.

How we fix errors

Casinos change terms often, and sometimes we get things wrong. Either way the route to a fix is the same.

Online casino details move quickly: a bonus is reworded, a payment method is added or dropped, a limit changes. A guide that is accurate on the day it is published can be out of date a month later, and on rare occasions a detail was simply wrong on day one. We treat both cases as corrections, not as footnotes, and handle them in five steps.

  1. Spot the problem. It may come from a re-check of our own, from a change on the casino's pages or from a reader who noticed that something did not match what they saw in their account.

  2. Verify against the source. We go back to the top of the source list: the Bonus Policy, the T&C, the licence certificate, the studio page or the live NZ storefront. A report alone is never enough to change a page; the source decides.

  3. Fix the text. The wrong figure or claim is replaced everywhere it appears: body copy, tables, FAQ answers and the structured data that repeats them, so the page does not contradict itself.

  4. Update the date. The "Updated" date on the byline moves to the day of the change, and "Checked" moves with it, so a reader can see how fresh the page really is.

  5. Log it. Material corrections go into the table below, with what the page said before and what it says now.

We would rather publish a visible correction than quietly rewrite a sentence. A reader who bookmarked the old version should be able to see what changed and why, and the table in the next section is where that record lives.

Corrections made on 6 October 2026

The six fixes made when the whole site was re-verified against the casino's pages.

On 6 October 2026 every claim about Casino Days on this site was compared line by line with the casino's current terms and the NZ storefront. Six items from the older text did not hold up. They were corrected the same day, and the table shows each one in a few words, with the detail underneath.

WhatBeforeAfter
LicenceMalta + CuraçaoCuraçao (CGA)
Welcome offerNZ$5,000 + 200 FSNZ$500 + 100 FS
Payment listPOLi, Apple Pay, Google PayVisa, Mastercard, Skrill, Paysafecard, CashtoCode, bank transfer
Payout timeUnder 24 hoursUp to 48 hours
Withdrawal limitNZ$50,000 a monthCaps in T&C
Bonus expiry30 days7 days
Free spins gameBook of DeadSweet Bonanza

Swipe to see all columns

  • Licence: Casino Days is operated by White Star B.V. under a Curaçao Gaming Authority licence, number OGL/2023/159/0076, shown as active on the certificate linked from the casino footer. No Malta licence appears there, so that mention was removed.
  • Welcome offer: the first deposit gets 100% up to NZ$500 plus 100 free spins, and a second deposit adds 50% up to NZ$500, so the package reaches up to NZ$1,000 in bonus funds. The NZ$5,000 figure and the 200 free spins were not part of the offer.
  • Payments: the NZ footer lists Visa, Mastercard, Skrill, Paysafecard, CashtoCode and bank transfer. POLi, Apple Pay and Google Pay are not on that list and were taken out.
  • Payout time: the casino aims to process a withdrawal within a day and states up to 48 hours. After that e-wallets are instant, while cards and bank transfers take 3-5 banking days.
  • Withdrawal limit: the terms set default caps per day, per week and per month. We describe the rule and do not print a monthly figure that the casino does not state.
  • Bonus expiry and free spins: the bonus must be completed within 7 days, not 30. The 100 free spins are played on Sweet Bonanza, arrive in Rewards after the first deposit and stay valid for 24 hours.

Wherever these items appeared, whether in the body of a guide, in a FAQ answer or in structured data, they were changed together, and the "Updated" date on each affected page moved to 6 October 2026. If you saved an earlier version of a page and see different numbers, the figures in the "After" column are the ones that match the casino's current terms. The full picture of the welcome package is on the home page.

Getting in touch

Who to ask depends on what you need, and we point you to the right place.

This site does not publish an email address, a phone number or a postal address, so the quickest route is one of the three below. Pick the one that matches your question and you will get an answer sooner than from any inbox of ours.

  • Account, payment or bonus

    Use the 24/7 live chat on the Casino Days NZ storefront. It runs in English, and agents can see your account, your bonus status and your cashier history, which no outside guide can.

  • Gambling harm

    Talk to Gambling Helpline NZ or the Problem Gambling Foundation. Both are free and set up for New Zealanders.

  • About the author

    Chris Martin's background, desk and coverage are on the About page, including how he works on each guide.

If you think a detail on one of our pages is wrong or out of date, start by checking the current wording in the casino's own terms or in the cashier. Then take the finding to the About page. We will verify it against the source, fix the page and, when the change is material, add it to the corrections table above.

Please remember that we cannot see or change anything in your Casino Days account, cannot release a withdrawal and cannot settle a dispute. Those matters belong to the casino's support team and, for a complaint that stays open, to its compliance team, which gives a final answer within 90 days. Gambling should stay a form of entertainment: the account has deposit, loss and wager limits, reality checks and time-outs, and you can set them up before your first deposit.

Questions about how we work

Where do the facts on this site come from?

Mainly from Casino Days itself: the bonus terms, the Responsible Gambling page and the footer of the New Zealand storefront. The licence is checked on the Curaçao Gaming Authority certificate page, and RTP figures come from the game studios' own pages.

What does the "Checked" date at the bottom of a page mean?

It is the last day we re-verified the facts on that page against the sources. "Published" is the first release date and "Updated" is the day the text last changed. The three can differ, and "Checked" can be newer than "Updated" when a re-check found nothing to change.

What happens when a detail cannot be confirmed?

It stays out of the text, or we state that the casino does not publish it. Per-method deposit limits are a good example: they appear in the cashier after login, so we describe where to find them instead of quoting a number.

Does anyone other than Chris Martin write for the site?

No. Every page is written and maintained by Chris Martin, the site's Casino Expert on the Casino Reviews desk. His profile is on the About page.

Do you give Casino Days a score?

No. The weights above describe what we look at, in what proportion, when we read a casino. They are a method, not a rating, and no number is attached to Casino Days or any other operator.

How can I tell you about a wrong or outdated detail?

Check the current wording in Casino Days' own terms or cashier, then pass the finding on through the About page. We verify it against the source, fix the page and log the change in the corrections table.

Where do I get help for a problem with my account or a payment?

Use the 24/7 live chat on the Casino Days NZ storefront. It runs in English and the support team can see your account, which we cannot.

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The guides here are checked against the casino's own pages, so the offer you read about is the one you open.